Terms & Conditions

1. Eligibility

You must have the legal capacity required under applicable law to enter into a legally binding contract.

If you are under the age of 18, you may use our website only with the involvement and consent of a parent or legal guardian where required by applicable law.

By placing an order, you confirm that the information you provide is accurate and that you have the legal capacity to enter into the purchase agreement.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and availability displayed on our website are accurate and up to date.

However, minor differences may occur between product images and the actual products, including differences caused by screen settings, lighting, or manufacturing variations.

We reserve the right to correct obvious errors, inaccuracies, or omissions on our website.

Nothing in these Terms affects your mandatory statutory consumer rights relating to product conformity or defects.

3. Prices and Taxes

All prices displayed on our website will be presented in the currency indicated on the website.

Where applicable, prices include VAT and other mandatory taxes required by applicable law.

Any applicable delivery charges or additional costs will be displayed before you complete your purchase.

We reserve the right to correct obvious pricing errors. If an obvious pricing error has occurred and an order has not yet been validly accepted or fulfilled, we may contact you to clarify the correct price or cancel the order where permitted by applicable law.

4. Orders and Contract Formation

When you submit an order through our website, you are making an offer to purchase the selected products.

After receiving your order, we may send you an automated order confirmation acknowledging receipt of your order. This confirmation does not necessarily mean that your order has been accepted.

A purchase contract is formed when we accept your order and confirm that the products will be supplied, unless applicable law provides otherwise.

We reserve the right to refuse or cancel an order in legitimate circumstances, including:

• The product is unavailable
• There is an obvious pricing or product description error
• The information provided by the customer is materially incorrect
• We reasonably suspect fraudulent or unlawful activity
• Technical or system errors prevent the proper processing of the order

If payment has already been made for an order that we cancel, we will refund the amount paid using the original payment method, unless otherwise agreed with you or required by applicable law.

5. Payment

Payment must be completed using the payment methods made available during checkout.

Available payment methods may include:

• Visa
• Mastercard
• American Express
• PayPal
• Other payment methods displayed on our website

Payment information may be processed by third-party payment providers.

We do not generally store complete payment card details on our own systems. Payment processing is subject to the terms and privacy policies of the relevant payment provider.

6. Delivery

We will provide the applicable delivery information during the ordering process.

Delivery times may vary depending on product availability, destination, shipping method, and circumstances outside our reasonable control.

We are not responsible for delays caused by events beyond our reasonable control, such as natural disasters, strikes, transportation disruptions, customs delays, or other force majeure events.

Nothing in this section limits any mandatory consumer rights you may have under applicable Belgian or EU law.

7. Right of Withdrawal

If you are a consumer located in the European Union or European Economic Area and the right of withdrawal applies to your purchase, you generally have the right to withdraw from the purchase contract within 14 days without giving a reason.

The withdrawal period generally begins on the day you, or a third party designated by you other than the carrier, receive the goods.

To exercise your right of withdrawal, you must communicate your decision to withdraw before the withdrawal period expires.

You may contact us using:

Email: aboutus@aconmik.store
Phone: 3223733000
Address: Rue Engeland 642, 1180 Uccle, Belgium

Exceptions to the Right of Withdrawal

The right of withdrawal may not apply to certain products or circumstances provided for by applicable law, including, where relevant:

• Products made to the consumer’s specifications or clearly personalized
• Products that are sealed and unsuitable for return for health or hygiene reasons once unsealed
• Goods that deteriorate or expire rapidly
• Other products or services falling within statutory exceptions under applicable law

Where a statutory exception applies, we will provide the relevant information before or during the purchase process where required.

Returning Products After Withdrawal

If you exercise your right of withdrawal, you must return the relevant products without undue delay and generally within 14 days after communicating your decision to withdraw.

Unless otherwise required by applicable law, you may be responsible for the direct cost of returning the goods.

You are responsible for handling the goods only to the extent necessary to establish their nature, characteristics, and functioning. Where applicable, you may be responsible for diminished value resulting from handling beyond what is reasonably necessary.

Refunds

When you validly exercise your right of withdrawal, we will reimburse the payments received from you, including standard delivery charges where required by applicable law.

We may withhold reimbursement until we have received the returned goods or you have provided evidence that the goods have been returned, whichever occurs first, where permitted by applicable law.

Refunds will normally be made using the same payment method used for the original transaction unless otherwise agreed.

8. Statutory Consumer Guarantee and Conformity

Nothing in these Terms limits your mandatory statutory rights as a consumer.

Under applicable EU and Belgian consumer protection laws, consumers may have legal rights where products are defective, do not conform to the contract, or do not meet legally required standards.

These statutory rights apply independently of any commercial return or refund policy offered by us.

If you believe that a product is defective or does not conform to the purchase agreement, please contact us as soon as reasonably possible with details of the issue.

9. Returns and Refunds

Additional information regarding returns, exchanges, and refunds may be provided in our Return and Refund Policy.

Where there is any conflict between a voluntary commercial policy and mandatory consumer rights, the mandatory consumer rights will prevail.

10. Intellectual Property

Unless otherwise stated, all content on this website, including:

• Text
• Product descriptions
• Photographs
• Graphics
• Logos
• Designs
• Icons
• Videos
• Website layouts
• Software
• Other materials

is owned by Aconmik or its respective licensors and is protected by applicable intellectual property laws.

You may access and use the website for personal and lawful purposes.

You may not, without our prior written permission:

• Copy or reproduce substantial parts of the website
• Republish our content
• Modify or distribute our content for commercial purposes
• Use our trademarks or logos without authorization
• Create derivative commercial works based on our website content

Nothing in these Terms transfers ownership of our intellectual property to you.

11. Acceptable Use

You agree not to use our website:

• For unlawful purposes
• To commit fraud or facilitate fraudulent transactions
• To interfere with the operation or security of the website
• To introduce malicious software or harmful code
• To attempt unauthorized access to our systems
• To collect information about other users unlawfully
• To infringe the rights of Aconmik or third parties

We may restrict or terminate access to the website where reasonably necessary to protect our website, customers, business, or legal rights.

12. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Temporary interruptions may occur because of maintenance, technical problems, security incidents, or circumstances beyond our reasonable control.

13. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

In particular, nothing in these Terms limits:

• Your mandatory statutory consumer rights
• Liability for death or personal injury caused by negligence where such liability cannot legally be excluded
• Liability for fraud or fraudulent misrepresentation
• Any other liability that cannot legally be excluded or limited under applicable law

To the extent permitted by law, Aconmik will not be liable for indirect or consequential losses that were not reasonably foreseeable at the time the contract was entered into.

14. Force Majeure

We will not be responsible for failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, war, government restrictions, strikes, transportation disruptions, telecommunications failures, widespread technical failures, or other events that could not reasonably have been prevented.

15. Privacy

Our collection and processing of personal data is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal data and how you may exercise your rights under applicable European data protection laws.

16. Applicable Law and Consumer Rights

These Terms are governed by the laws applicable in Belgium, without prejudice to any mandatory consumer protection rights that apply to consumers in their country of residence under applicable European Union law.

If you are a consumer residing in another EU Member State, you may benefit from mandatory consumer protection provisions that cannot be excluded by agreement.

Nothing in these Terms is intended to deprive you of protections granted to you by mandatory provisions of applicable law.

17. Dispute Resolution

We encourage customers to contact us first so that we can attempt to resolve any complaint or dispute amicably.

If a dispute cannot be resolved amicably, consumers may have access to applicable alternative dispute resolution or other consumer dispute mechanisms available under Belgian or EU law.

Consumers may also have the right to bring proceedings before the competent courts in accordance with applicable consumer protection and jurisdiction rules.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, services, legal requirements, or website functionality.

The updated version will be posted on this page with a revised effective date.

Changes will apply from the date stated in the updated Terms, subject to any mandatory legal requirements concerning notice or consent.

19. Contact Information

If you have any questions regarding these Terms, your order, returns, or your consumer rights, please contact us:

Aconmik

Email: aboutus@aconmik.store
Phone: 3223733000
Address: Rue Engeland 642, 1180 Uccle, Belgium

Country: Belgium